Sales Policy
 
Effective Date: January 8, 2025
 
At Girfineunie, we strive to provide the best products and services to our customers. This Sales Policy outlines the terms and conditions for purchasing products from our website (https://girfineunie.com) and other sales channels. By placing an order with us, you agree to be bound by these terms and conditions.
 
1. Orders
1.1 Placing an Order
Orders can be placed through our website or by contacting our sales team at info@girfineunie.com. All orders are subject to acceptance by us. We will confirm such acceptance by sending you an email that confirms the product has been dispatched. Please ensure that the information you provide is accurate and complete.
 
1.2 Order Confirmation
You will receive an email confirmation once your order has been placed successfully. This email will include the details of your purchase, including the order number, product details, prices, and shipping information. Please review this confirmation carefully and contact us immediately if there are any discrepancies.
 
1.3 Order Processing
We aim to process all orders within 2 business days of receiving payment. During peak periods, processing times may be longer. We will notify you of any delays and provide an estimated dispatch date.
 
1.4 Order Cancellation
You may cancel your order within 24 hours of placing it by contacting our customer service team at info@girfineunie.com. If your order has already been shipped, we will be unable to cancel it, but you may return it in accordance with our return policy.
 
2. Pricing and Payment
2.1 Pricing
All prices are listed in USD and are subject to change without notice. The price you pay is the price listed at the time of your order. We strive to ensure that all prices are accurate, but errors may occur. If we discover an error in the price of the products you have ordered, we will inform you as soon as possible and give you the option of reconfirming your order at the correct price or canceling it.
 
2.2 Payment Methods
We accept various payment methods, including credit cards, debit cards, and PayPal. Payment must be received in full before we dispatch any products. By providing payment information, you represent and warrant that the information is accurate and that you are authorized to use the payment method.
 
2.3 Taxes and Duties
Customers are responsible for any applicable taxes or duties imposed by their country or state. These charges are not included in the product prices and are the responsibility of the customer. Please check with your local customs office for more information.
 
2.4 Promotions and Discounts
From time to time, we may offer promotions or discounts. These offers are subject to specific terms and conditions, and we reserve the right to modify or cancel promotions at any time.
 
3. Shipping and Delivery
3.1 Shipping
We offer various shipping options to meet your needs. Shipping costs will be calculated at checkout and added to your total order cost. We strive to ensure that all orders are shipped promptly and will provide tracking information where available.
 
3.2 Delivery Times
Delivery times may vary depending on your location and the shipping method chosen. We aim to dispatch all orders within 2 business days of receiving payment. Estimated delivery times are provided at checkout. Please note that delivery times are estimates and not guaranteed.
 
3.3 Shipping Restrictions
Some products may have shipping restrictions due to size, weight, or destination. We will notify you if your order cannot be shipped to your specified address.
 
3.4 Shipping Delays
We are not responsible for delays caused by factors beyond our control, such as customs processing, natural disasters, or carrier issues. We will notify you of any significant delays and work with you to resolve any issues.
 
3.5 Customs, Duties, and Taxes
All applicable customs fees, taxes, and duties are the sole responsibility of the customer. Customs authorities require that we state the value of your order directly on your package. It is at the sole discretion of the custom agents to release your package.
 
3.6 Tracking
Once your order has been shipped, you will receive an email with the tracking information. You can use this information to monitor the status of your delivery.
 
4. Warranty and Returns
4.1 Warranty
Our products come with a manufacturer’s warranty. Please refer to the product documentation for specific warranty terms and conditions. If you experience any issues with your product, please contact our customer service team for assistance.
 
4.2 Returns
We accept returns for most items within 30 days of purchase. To be eligible for a return, your item must be unused and in the same condition that you received it, in the original packaging, and accompanied by a receipt or proof of purchase. For more information, please refer to our Return Policy section.
 
4.3 Return Shipping
You will be responsible for paying for your own shipping costs for returning your item. Shipping costs are non-refundable. If you receive a refund, the cost of return shipping will be deducted from your refund.
 
4.4 Processing Time
Once we receive your returned item, we will inspect it and notify you of the status of your refund. If your return is approved, we will initiate a refund to your original method of payment. You will receive the credit within a certain number of days, depending on your card issuer’s policies.
 
5. Limitation of Liability
We are not responsible for any indirect, incidental, or consequential damages arising from the use of our products. Our maximum liability to you shall not exceed the purchase price of the products you ordered from us. By purchasing our products, you agree to use them only for their intended purpose and in accordance with all applicable laws and regulations.
 
6. Force Majeure
We shall not be liable for any failure to perform our obligations under this policy if such failure results from circumstances beyond our reasonable control, including but not limited to, acts of God, war, terrorism, natural disasters, labor disputes, or governmental actions.
 
7. Changes to This Policy
We reserve the right to update or change our Sales Policy at any time. Any changes will be posted on our website. Your continued use of our website and services after any changes indicates your acceptance of the new terms. We encourage you to review this policy periodically to stay informed about our terms and conditions.
 
8. Governing Law
This Sales Policy and any transactions made under it shall be governed by and construed in accordance with the laws of the State of Utah, without regard to its conflict of law principles. Any disputes arising out of or in connection with this policy shall be resolved in the state or federal courts located in Utah.
 
9. Contact Information
If you have any questions about our Sales Policy or any of our products, please contact us at:
 
Girfineunie 88 W 50th S #A-11 Centerville, Utah(UT), 84014 Phone number: (801) 295-7756 Email: info@girfineunie.com Website: https://girfineunie.com